BUSINESS FUNCTIONS RECEIVING THE GREATEST BENEFITS FROM INFORMATION TECHNOLOGY.
1. Costumer sevices
2. Finance
3. Sales and Marketing
4. IT Operations
5. HR
6. Securities
IT PROJECT GOALS.
- Reduce cost
- Improve customer satisfaction
- Generate growth
- Global expansion
•Information
technology (IT) – a field concerned with
the use of technology in managing and processing information
•Information technology is an important enabler of business success and innovation
- Management information systems (MIS) – a general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems
- MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources
It is also important to understand better on data, information and business intelligence IT resources.
- There's the differences between data, information and business intelligence.
DATA is a raw facts that describe the characteristic of an event.
INFORMATION is data converted into meaningful and useful context.
BUSINESS INTELLIGENCE is applications and technologies that are used to support the decision making efforts.
THERE ARE 3 IMPORTANT IT RESOURCES.
1. People
2. Information technology
3. Information
Organizational information cultures include:
Information-Functional Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed.
Information-Sharing Culture - Employees across departments trust each other to use information (especially about problems and failures) to improve performance.
Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions.
Information-Discovery Culture - Employees across departments are open to new insights about crisis radical changes and seek ways to create competitive advantages.
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